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Jivan Setu BlogยปHow can a hospital be smart and paperless?

How can a hospital be smart and paperless?

Posted on 28 Aug 2020 by 239
How can a hospital be smart and paperless?

Have you heard of smart hospitals? If not, you will find each and every detail about smart hospitals in this article.Smart hospitals are defined as the modern era hospitals which can optimise, redesign new clinical processes, management systems and even infrastructure enabled by digitised networking infrastructure to provide a valuable service to the patients. The insight provided by the smart hospitals is not possible otherwise and, as such, better patient care, experience, and operational efficiency cannot be undertaken.

This is precisely the reason why smart hospitals are technologically better than regular hospitals since all the processes can take place seamlessly with the help of technology. You might think that merely digitising everything will result in making a hospital "smart", but this is not true. The current implementations of digital solutions incorporate a lot more than just going paperless for the sake of becoming "smart".         

Hospitals are under tremendous pressure since they face a number of risk factors which include reimbursements and cost pressures. The patient load is also increasing day by day since so many chronic diseases are affecting people in huge numbers. This is why implementing modern-day solutions to the healthcare sector is necessary for making profits and achieving customer satisfaction.

Here are a few ways in which a hospital can be smart:

Patient Handles Everything

Unlike regular hospitals, a smart hospital can incorporate the use of tablets for the interaction that takes place between the patient and its medical health practitioner. Patients can also request a voice assistant for services and receive a prompt response. The patient can manage the heating, ventilation and air-conditioning in a particular room to the tablet itself.

Hospitals can also incorporate artificial intelligence in a way that the patient is able to measure its own vitals. The results from these checkups can be directly sent to the laboratories or the doctor assigned for quick diagnosis and follow-up. 


We have witnessed a number of cases in which the hospital staff gets harassed by the people who accompany a patient in case they are dissatisfied with the service. This can be avoided by incorporating smart solutions in terms of security. Security can be enhanced by using digital face recognition technology. This will be able to permit or prevent access to certain areas where the general public should not be allowed. This technology could also be extended to visitors and guardians who come to visit a patient at the hospital.

Data Aggregation

In smart hospitals, the data collection and aggregation does not take place by the help of manual input. Smart hospitals use data aggregation engines which practically never stop. There is a smart hospital ecosystem which transmits information across systems. It helps to cut down any redundancy and improve the quality of the service that is being provided to the patient. Therefore, the patient receives a top-notch service for the money that they pay, and the hospital is also able to make a profit without having to spend on staff that must be hired for similar jobs.                         

Now that you know what a smart hospital looks like, let us now take a look at the process of digitisation or going paperless when it comes to healthcare:

  1. Mapping: This is the first step where the trajectory of the patient's visit is mapped. This makes it clear to the managers the amount of paper generated and the processes that can be automated.
  2. Acquiring The Software: For going paperless, the hospital will need the scanning in of both the healthcare areas and the administrative areas. This will take place through appropriate equipment that can be bought from a company that outsources solutions through information technology. 
  3. Implementing an Electronic Patient Record System: after outsourcing the software and the hardware, it is necessary to bring in an electronic patient record software. This software stores all the information electronically, and as such, a lot of paperwork is avoided. The information that is recorded by an electronic patient record software includes admission details, accommodation, pharmacy and even health reports.
  4. Training: This step is significant for a hospital to go paperless. Since the number of hospital systems in India still work through manual input, proper training sessions are required to educate the employees about newer technology. It is vital to train the staff for storing medical records and patient information electronically.
  5. Certification: The certification in a paperless hospital also takes place digitally. This helps to reduce the printing costs that are usually borne by the hospital management. It helps to provide a legal guarantee to electronic documents and allows easy standardization of processes.

Therefore, as you can see a smart hospital and digitization in regular hospitals is the need of the hour. It is also one of the goals that global healthcare systems will have to incorporate once this pandemic is controlled.


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